Frequently Asked Questions
Everything you need to know about shopping at Alpinestars Polska
What is the estimated delivery time for orders within Poland?
Most orders are processed within 24 hours. Delivery typically takes 1-2 business days via courier services like DPD or InPost.
Can I return a product if it doesn't fit?
Yes, we offer a 14-day return policy. The item must be unused, in its original packaging, and with all tags attached to qualify for a full refund.
Are all products sold on your website authentic?
Absolutely. As an official Alpinestars partner in Poland, we guarantee that all gear and apparel are 100% genuine and sourced directly from the manufacturer.
What payment methods do you accept?
We accept various payment methods, including BLIK, credit cards, Przelewy24, and cash on delivery (COD) for domestic shipments.
How do I choose the correct size for motorcycle gear?
Each product page features a detailed size chart. We recommend measuring yourself while wearing any base layers you plan to use under your gear for the most accurate fit.
Do you offer international shipping?
While we primarily serve the Polish market, we do offer shipping to selected European Union countries. Shipping costs and delivery times vary by destination.