Returns and Exchanges
At Alpinestars Polska, we want you to be completely satisfied with your premium gear, which is why we offer a 30-day return policy for all unused items in their original packaging. Whether it is a sizing issue or a change of heart, our streamlined process ensures your return is handled quickly and professionally.
Initiate Your Return
Log into your customer account or use the 'Guest Return' portal to select the items you wish to send back and receive a unique return authorization number.
Pack Your Items
Carefully place the unworn products with all original tags attached into the shipping box, ensuring you include the printed return form inside.
Ship the Package
Attach the provided prepaid shipping label to the outside of the box and drop it off at your nearest authorized courier point or schedule a home pickup.
Receive Your Refund
Once our warehouse team inspects the returned gear, your refund will be processed to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing